We have really appreciated working with Bowers Design Build on four major projects at our home. We have never had great experiences with designers before but the Bowers staff has been amazing. Their designer got our style/ideas right away and worked very hard at getting just the right look. During construction, having site supervision on the job each day added a real comfort level that things would be done right. Our site supervisor was fantastic with neighbors, our dogs, you name it. We found the entire Bowers staff to be very polite and attentive. We are glad we chose them.
Our renovation project was a long time in planning for us. We knew we wanted to find partners to help us create a home that fit the way we lived and presented a unique aesthetic – practical, beautiful and nurturing. A unified design concept was especially important to us.
Our experience with Bowers exceeded our expectations. Our ideas and concerns were foremost in every aspect of the process. We were listened to, challenged and always, always presented with options to achieve the results we wanted. Attention to customer satisfaction, service – well beyond the date the last punch list item was completed – and a stubborn dedication to quality are bare boned standards of our experience with Bowers Design Build. Not only was our input valued, the linking of design, planning and construction offered us a seamless experience with no worry that ideas clarified at the design table would be problematic at the construction phase. We have only the highest praise for the extraordinary team of professionals at Bowers Design Build.
Laurie and I want to say how pleased we are with the renovation work you and your staff have performed on our house. Matt, Bill, and the rest of the team have been fantastic to work with and their levels of expertise and professionalism have been exemplary. We also truly appreciate how you and your staff have treated this as a partnership. We know we made the right choice.
P.S. We appreciate the team checking in on how we weathered the winter storm.
Thank you. We love the house. The whole experience was downright pleasant, and I don’t think I have ever heard a construction story where the customer was totally satisfied. Thank you for your professionalism, attentiveness and excellent communication. It couldn’t have gone more smoothly.
This letter is a long time coming and I hope it finds you well. As you know, Becky and I are elated with the renovation that the Bowers team completed in our home. As such, I thought I would take sometime to express well-deserved recognition and thanks. In some ways, I am in a unique position to write this letter as 1) we have now lived in the renovated house for several months post completion and 2) my experience in the real estate and construction business affords me the opportunity to understand “what it takes” to get the job done. To specifically state why we are so happy is difficult, but I will try:
- Guiding us through the concept – This took a tremendous amount of patience on your behalf. Bruce’s personal attention to this matter served us well as we fluctuated from more too less, from down to up, and from outside to inside. What struck me most was his persistence and guidance as he let us come to our own decisions without bringing the pressure of time. Somehow, I think he knew where we were going, but through his presentations and our discussions, let us get comfortable with our final decisions before we moved on.
- Executing the project – Trust, accountability, professionalism, courtesy, and dependability. These are all words that are used in any industry when operations are discussed. The mantra of “on time and on budget” is often spoken but seldom achieved. Indeed, in the construction industry, we often wrestle with whose at fault rather than how to resolve. The Bowers team is definitely a “how to resolve” team. They always kept the end goal in mind as they successfully navigated schedules and budgets while achieving the high quality product we desired from the outset. We actually reflect on the project with words like “ fun” and “exciting”. This is in striking contrast to friends who have used competitors of yours leading to descriptions like “never again”.
- Personnel – A very special thanks to Bruce Meechum and all the tradesman who worked in our home. The simple act of dependency and politeness goes a long way when you are sharing a house with the construction trades. Unequivocally, a 100% A+ mark! Another special thanks to Gigi Parr, her interior design talents helped a modern oriented husband blend concepts with a more traditionally oriented wife.
After 25 years in commercial construction, I knew our renovation project would require special attention that would deliver success on all fronts. Simply stated, The Bowers team delivered. Becky, I, Meg and Anna… and yes, our dog Brandy all love the new digs. The joint effort you fostered transformed the place we lived into our home for sometime to come. THANKS SO MUCH, AND I WOULD RECOMMEND BOWERS DESIGN BUILD TO ANYONE!!”
We would definitely use Bowers again. Before we started the project, we didn’t appreciate the complexity and extensiveness of the design phase. The Bowers design team took this from a project we would probably have been content with to one we are exceedingly happy with. We have cooked many meals in our new kitchen; we wouldn’t change a thing (and Ron is a quite hard-to-please home chef). The “smartness” of the Bowers team was soooo gratifying and reassuring. People “got” what you wanted and made it better. Taking two feet from the dining room was a genius idea. And, preserving the butcher block and putting it on wheels… great. Bowers people think inside, outside and all around the box!
Thank you so much for our beautiful home! We are so pleased with how the entire project turned out, from the beautiful design to the excellent quality of construction and craftsmanship in the final product. We are also very pleased with being back in our home in time for the holidays. We are so grateful and happy that you have lived up to your reputation of being on time and on budget. We are enjoying so many complements from friends, neighbors, and relatives who tell us how beautiful the house is. We also are enjoying how incredulous everyone is when we tell them that you delivered the house on the date specified and that you were on budget-as you guarantee. As we hear stories from them, we know that you are an exception in the remodeling business.
Our overall impression is that you guys are FANTASTIC! Hands down the best contractor we’ve ever used or even heard of! There’s no question that we’ll bring all future work to you and we’re giving nothing but rave reviews to all of our friends and neighbors. We are thrilled with the house and all the level of service your team provided. Thanks for the great experience and thank you for working around our child’s birth date. We appreciate the last minute flurry of activity to bring the job to a close ahead of schedule!
Our house had a small 1960s kitchen and no family room on the main level. We desperately needed more kitchen space and a room that could double as family living space, as well as be nice enough for entertaining. Bowers’ attention to detail from the design phase through the construction phase was wonderful. They treated our home as if it were their own. Since we lived in the house during construction, they made sure the house was clean every day, made sure we could function in the house after they left each afternoon, and we could set our clock on how reliable they were with commitments. We were almost sorry when it was over. Now, when we are in our house, we feel like we are on vacation. Bowers was a joy to work with.
We did a whole house remodel that won a National Association of the Remodeling Industry (NARI) award. The award was flattering, but more importantly, our overall experience with Bowers Design Build was great. Not only is the quality of their work wonderful, but they were easy to work with. They were very good about being clean and safety conscious around our children. The project was well scheduled and met our budget expectations to the dollar. We especially appreciated their calm approach and personal attention.
The first time we heard of Bowers Design Build, a friend said, “You should give them a call. I’ve seen their sign in front of the same houses more than once.” We are so glad we called them. They made our remodeling experience highly enjoyable. We felt respected and listened to during each step of the process. They are very precise, and gave an awesome commitment to timeline and budget. We would never use another builder!
We did a master bedroom and bath remodel. Bowers Design Build was very professional, kept things neat every day, respected our privacy, and kept us very well informed of daily progress. Bruce had such creative ideas. He designed a project that was beyond what we thought was possible for the space. In fact, we recently sold that house and we’re convinced that it was the remodel by Bowers that sold it! We were very pleased and would use them again without hesitation.
When we hired Bowers Design Build for a complete office renovation, we were under extreme time constraints because of patient scheduling. We could only afford to shut down our practice for a maximum of two weeks. Bruce Bowers promised that the work would be completed on time and due to the diligent work of him and his staff, we reopened exactly as he had promised… two weeks from the start of the project. We were extremely pleased with the quality of the work and timeliness in which it was completed and would not hesitate to recommend their services.
In short… Bowers Design Build has been very responsive and professional in their work. We’ve already recommended them to family and friends.
Obviously from the way I filled out your post construction survey, you can tell we were very happy with Bowers and honestly all aspects of our project. I can’t think of anything that could have been better.
Bowers did a large renovation on our home. We sincerely trusted the team, which was very important to us. The on-site management of our project was a key factor in how smoothly our project progressed. The management team was very accessible and consistently went the extra mile for us. The construction team arrived daily, on-time, and completed the project on the date promised upfront. We really appreciate that they didn’t bill us for making small changes that weren’t in the contract; like moving a wall in the master bedroom or painting the foundation. They also stood behind the quality of their work, such as replacing a toilet that the plumber scratched by accident. Bowers’ overall attention to detail from the design to the final piece of woodwork was exemplary. Even our neighbors commented that they were very impressed by the Bowers teams’ professionalism and energy. If we were to do it again, we’d choose Bowers for sure.