| Why
Bowers Is a Cut Above |
The
Benefit to You |
| WE LISTEN! |
Because Bowers focuses on the entire customer
experience, we have established a reputation for great
design, fine construction and unmatched customer service.
In addition, our clients tell us that they feel respected
throughout the entire process. That’s why more than
70% of our clients are referrals from previous, satisfied
clients and at any given time, many of our clients are
repeat customers. |
| WE HAVE
EXCEPTIONAL DESIGN SOLUTIONS! |
Bruce Bowers leads our
design team. The team excels in creating beautiful spaces
that best meet customer’s desires, but are also
practical and create value in your home. You will NEVER
invest time and energy in designing a project that never
gets built because it is over budget. Here’s why.
Since we have done extensive building projects for more
than 15 years, we know the general costs of projects based
on scope and scale. Throughout the design process, we
meet with you to determine if what is being designed meets
your needs AND your budget. Making trade offs in the design
process is common so that in the end, we’ve designed
a project that meets your needs, you love AND fits your
budget. |
| WE WORRY ABOUT THE DETAILS SO YOU DON'T
HAVE TO! |
Any construction project is filled with
details, but with Bowers, it will not be filled with surprises.
We provide you with a customized, detailed budget and
project timeline developed in MS Project software and
discuss the details up front. You will have peace of mind
that your personal Site Manager is in control of your
project 24 X 7. Your Site Manager manages the numerous
subcontractors and suppliers necessary for a project’s
success. You never have to worry about the day to day
details because we’ve got it covered. We keep you
informed and give you ample opportunity to provide input
and feedback. |
| YOUR PERSONAL PROJECT
DEVELOPER HELPS YOU WITH THE WIDE VARIETY OF PRODUCTS
AVAILABLE FROM LIGHTING TO PLUMBING TO WINDOWS AND HARDWARE!
|
In addition to your Site
Manager, your personal Bowers Project Developer meets
with you several times to help guide you through the product
selection process. There are hundreds of product choices
in the market. Our Project Developer helps you to narrow
choices based on price and product quality and assists
in product selections so that the product selection process
is simpler and you avoid product availability delays.
|
| WE ARE GUESTS IN YOUR HOME! |
Our team is filled with courteous professionals.
One of the ways we ensure high customer satisfaction is
by requiring each employee and subcontractor to abide
by the Bowers Team Rules. These guiding principles provide
a model for the professionalism we expect and are part
of our Company Policy Employee Handbook. Click
here to read the Bowers Team Rules. |
| WE MANAGE ALL OUR OWN
CARPENTRY WITH ONE OF THE BEST CARPENTRY CREWS IN THE
BUSINESS! |
We excel in both framing
and finish carpentry. In fact, many of our carpenters
are furniture makers. With Bowers’ carpentry crews,
you are guaranteed the highest quality structural integrity
and finishes. These important details make all the difference
in the lasting beauty and functionality of your home. |
| WE HAVE A STRONG MANAGEMENT TEAM THAT
CARES! |
The Bowers leadership team meets formally
at least once a week to review the status of your project
and develop action plans to do things better, more efficiently,
and in a timely manner. Click
here for a profile of our management team. |
| WE HAVE A SUPERIOR
STABLE OF SUPPLIERS! |
While we believe in managing
our own carpentry, we also have strong relationships with
tradesmen, product showrooms, subcontractors, interior
designers, and construction financiers. Our management
of these relationships allows you to benefit from our
time-tested assessment of these suppliers. |
| WE ARE AN INDUSTRY LEADER! |
Winning national awards for our work has
been great (Click here
to see our Awards), but we are also considered industry
leaders through our involvement in the National Association
of the Remodeling Industry (NARI) and our frequent contributions
to local media coverage of remodeling. We have been featured
in the Washington Post, Washingtonian, Elan,
Sun Gazette, and Home and Design magazine
numerous times and interviewed by NBC Channel 4. We continue
to be contacted as an expert source for the building industry.
You can rest assured that we are up to date on the latest
design elements and the most innovative construction products
and techniques. |
| WE MAKE SURE YOU ARE A SATISFIED CUSTOMER
FOR LIFE! |
We offer all customers a two-year warranty
on all work performed. However, beyond the warranty, we
want you to be happy with your Bowers experience, forever.
So, long after the project is done, we will be there for
you. We once had a client who had a tree come down in
a storm in the middle of the night. Even though their
project had been completed for over a year, Bowers was
there within hours to help the client, making the situation
safe until the repairs could take place. That’s
the kind of dedication we have for maintaining long-term
relationships. That’s why so many of our customers
are repeat customers. We wouldn’t have it any other
way. |
